Description
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Return Policy
Returning & Replacement & Refund
Return Policy :
If you are not 100% satisfied with the items you received, we can easily arrange an exchange or a refund for you within 30 calendar days of receipt. Please keep the item(s) you want to return or exchange in its new condition, return for more than 2 pcs(include) of same item or style with multiple sizes or colors in one order is subject to 50% restocking fee. Most returns can be processed within 2-7 business days after we receive your package.
Indicating the order number, item(s) you want to return and the reason. Our customer service will provide some instructions about returns and exchanges of the item(s) within 24(workdays)/48(weekends) hours.
See below for additional information regarding our returns and exchanges policy.
Fill in the Return and Exchange Card
The return and exchange card will be find in your package. It will make your request handled efficiently. So please fill in it with clear writing and send the card back with the package.
Policy May Different Because of the Different Categories
Please note, special categories may be subject to a return policy, that may differ from our standard return policy above.
Please do not send your package back to the address on your package. That is not an effective return address and will cause your package to be lost. And you are responsible for the loss due to the wrong address. So please contact the customer service and they will spare no effort to help.
If you have any questions for the returns and exchanges and shipping cost, please feel free to contact our customer service: sophia@gooshoe.com （48 hours）
Shipping Policy
Gooshoe offer free worldwide shipping on all orders!
Our goal is to provide you with the best transportation options, no matter where you live. Every
We shipped hundreds of customers around the world that day to make sure we delivered.
Always provide you with the highest level of response.
The time frame for order delivery is divided into two parts:
Order Processing Time: Within 3-5 days, excluding working days. (Order Verification, Quality Inspection and Packaging)
Shipping time: within 15-20 days. (This refers to the time it takes for the goods to be shipped from us and the arrival time)
Fulfillment center to destination.
Russia,Ascension(English),PitcairnIslands,Brazil,Israel,Japan,Chile,Mexico,
Ukraine,Belarus,Estonia,Latvia,India,Moldova,Thailand,Iceland,Singapore,
Kazakhstan,Peru,CostaRica,Bulgaria,SouthKorea,Colombia,SriLanka,Malta,
Argentina,Cyprus,Indonesia,Malaysia,Lebanon,Armenia,Qatar,Reunion,Albania,
Azerbaijan,Philippines,Bahrain,Jamaica,Brunei,Vietnam,Bangladesh,Cambodia,
Barbados,Turkmenistan,Venezuela,Bhutan,CapeVerde,FrenchGuiana,Greenland,
Andorra,Tajikistan,Mongolia,Panama,Palestine,Iraq,Guatemala,Nepal,Myanmar,
Laos,Cuba,Suriname,Vanuatu,SanMarino,NauruLu,Iran,Haiti,Afghanistan,Congo,
MarianaIslands,WesternSamoa,Kiribati,SolomonIslands,ChristmasIsland,St.
Helena,WesternSahara,Eritrea,Tuvalu,St.ChristopherandNevis,EastTimor,
Comoros,NorthKorea,EastSamoa(UnitedStates),Anguilla(English),
Aruba,Bermuda(English),PersiaNiagaraandHerzegovina,CaymanIslands(English),
CocosIsland,CorkIslands(New),Dominica,FaroeIslands(Dan),FrenchPolynesia,
Gibraltar(English),MelonDropIsland(French),MarshallIslands,Martinique(French),
Montserrat(English),NetherlandsAntilles,NewCaledonia(French),NorfolkIsland
(Australia),PuertoRico(UnitedStates),St.PierreandMiquelon,St.Vincent(English),
Bahamas,TurksandCaicosIslands(UnitedKingdom),UnitedArabEmirates,Virgin
Islands(British),VirginIslands(UnitedStates),ValisandFujiaIslands
(French),PitcairnIslands：
- order processing time（3-5days）
- Transportation time（15-20days）
Netherlands,Austria,Finland,Georgia,Greece,Hungary,Ireland,
Liechtenstein,Lithuania,Portugal,Luxembourg,Monaco,Romania,Serbia,Spain,
Switzerland,Turkey,Vatican,Kuwait,Oman,SaudiArabia,Croatia,CzechRepublic,
Montenegro,Norway,Poland,UnitedArabEmirates:
- order processing time（3-5days）
- Transportation time（15-20days）
USA,Canada,UK,Australia,Italy,Sweden,Belgium,Denmark,France,Germany
- order processing time（3-5days）
- Transportation time（15-20days）
If you have any questions about other categories, please contact our customer service: sophia@gooshoe.com （48 hours）